Public Records Portal

How to choose Town of Ithaca Public Portal from the Tompkins Shared Services Electronic Records Repository (TSSERR) Public Portal

  • Click on TSSERR icon above OR type in URL
  • Choose TownOfIthacaPublic from drop down menu.
    • If you get an error message the cookies are not enabled for this website, click on the link below ‘Back to Welcome Page’ .
    • On the TSSERR Public Portal site , choose TownOfIthacaPublic from drop down menu.
  • Username (lfweb) and its password will automatically appear
  • Click ‘Sign In
    • If TSSERR public portal Welcome Page appears,  click on the link below the search bar that reads Click here to see the folder listing and it will take you to the 1 Public Folder
    • If the 1 Public Folder  appears, click on it and you will see folder(s) available for browsing and searching.

Town of Ithaca Goes Digital with Laserfiche

The Town of Ithaca, a member of Tompkins Shared Services Electronic Records Repository (TSSERR), has jumped on board with Tompkins County’s award-winning digital endeavors. We have digitized official town records and documents for a more efficient, faster, and better way to serve you.

What is TSSERR? TSSERR is a shared public portal that uses Laserfiche, an electronic content management system, to store and organize our records and make them available to you through our town website. 

What does this mean for you? It means you have access to Town Board, Zoning Board, and Planning Board minutes, and packets and resolutions anywhere and anytime via the internet without being restricted to office hours to locate the information you want. 

What does this mean for the Town of Ithaca? The shared service between all municipalities has already demonstrated significant cost savings in various ways, such as reducing paper waste and providing ease of access and improved efficiency for residents and staff.

How will you benefit? We are delighted to provide this service to you. As we move forward with Laserfiche, we will continue to release more types of documents with the ultimate goal of allowing you open access to most town records. 

For more information on how you can access our records, please see above to find step-by-step instructions for logging into the TSSERR site and accessing the town’s digital repository. 

Any suggestions or comments can be directed via email to Paulette Rosa, Town Clerk or Becky Jordan, Deputy Town Clerk