COVID -19 RESPONSE UPDATE: March 31, 2020

TOWN HALL/PUBLIC WORKS FACILITY – The Town Board has extended the closing of Town Facilities to the Public through April 15, 2020. The Governor has also issued an Executive Order that affects building and construction.  

We are asking all residents and contractors to do whatever is possible via email, phone and USPS mail as we strive to continue to serve our residents to the best of our ability in these circumstances.

To keep up to date, please follow us here, on Twitter @ithacatown and Facebook Town of Ithaca NY .

Contact information for each department follows with ways to continue some services remotely.

Applications, Permits and Inspections – Severe Limitations Enacted

Based on Governor Cuomo’s Executive order 202.6

The Town of Ithaca will no longer be issuing permits or conducting inspections for projects unless it meets one of the following categories as defined and listed in the Executive Order 202.6 and the Empire State Development Guidance for Construction Activities:

  1. The project is determined to be essential, such as, but not limited to: roads, bridges, transit facilities, utilities, hospitals or health care facilities, affordable housing, and homeless shelters
  2. The project is determined to be emergency construction (e.g. a project necessary to protect health and safety of the occupants, or to continue a project if it would be unsafe to allow to remain undone until it is safe to shut the site).
  3. A project where only a single worker, who is the sole employee/worker, is on a job site.

All applications can still be submitted for review, but a permit will not be issued unless it is determined to fall into one of the categories described above.

If you feel your application meets one of the categories, please CLEARLY mark that on your application.

All other procedures and processes from the earlier Applications, Permits and Inspection Update are in force for those projects determined to be essential.  (See Website for Full Process)

Parks / Trails / Playground safety during COVID-19

The Town of Ithaca asks its residents to practice responsible recreation during this time period with the ongoing COVID-19 public health crisis. It is the goal of the Town to practice safe social distancing within the CDC guidelines by staying 6 feet away from others, washing your hands, staying home if you have any symptoms, and avoiding close contact. We ask our residents to avoid using playground equipment due to these safety guidelines.

While using Town trails and walkways, we ask our residents to also use these social distancing practices while respecting the space of other users. While we encourage residents to get out and use our trail system during this time, it will only work if we use an abundance of caution so as to not further spread the virus.


Town wide Brush pickup

Due to the COVID-19 heath crisis, Town of Ithaca Public Works has delayed its brush pick up until the week of Monday, April 20th. Please have ALL waste to roadside by 7am on this date. Due to staffing issues during this health emergency, there may be a delay in your curbside pickup. Whereas in the past we could be done in one week, it may take several. Smaller crews and social distancing guidelines will certainly slow the course of the operations but will keep our staff and residents safer during these times. Please remain patient with the process as we wish to remain safe and follow all guidelines.


Brush drop off / compost / wood chip pickup (Once the Facility is reopened to the public)

The Town of Ithaca Public Works at 114 Seven Mile Dr. is currently under construction due to a renovation of the facility. During this time, the facility will see increased traffic patterns as our operations will join with additional construction vehicles. We urge residents to use caution and be mindful when entering the facility for brush/compost/wood chips. Please follow all appropriate signage for drop off and pickup procedures. Due to the COVID-19 virus – sign in will not be required. It will be monitored both visually and verbally as the Town strives to practice proper social distancing guidelines. Please use proper social distancing guidelines while at the Public Works.


Sewer Systems

DO NOT flush disposable wipes, tissues or paper towels!  This will cause major problems to the Town’s system and/or your own system.  Many wipes claim they are “flushable” but they should not be flushed!  Put them in the trash instead. 


Handicap permits

Permits will automatically be renewed and sent to you.


Water Bills

Due date has been extended to April 30th.

Boards and Committees or 607-273-1721 option 3

All Town Board, Planning Board and Zoning Board of Appeals meetings will be held through Zoom videoconferencing. Please check our website for log-in information which will be posted when each agenda is set.

Town Clerks Office
Paulette Rosa or 607-273-1721 option 3
  • Water bills should be mailed; the due date has been extended to April 30th without penalty to allow extra time for people to get stamps etc. You can also pay online with a credit card or e-check, but there is a fee. Most banks have some version of Bill Pay which will make a payment for you without having to mail anything.
  • Dog licenses – Expiration dates have been extended 60 days. New licenses can be processed by submitting the application found at Departments/Town Clerk
  • Handicap Permits – Whenever possible, please submit the application/prescription via email or USPS mail to Town of Ithaca, c/o Town Clerk,  215 North Tioga Street, Ithaca, NY 14850  and I will process and return. Please send your driver’s license number on the documentation.
  • Marriage licenses – Please call  at 607-273-1721 ext 110 or email me to schedule an appointment.
  • Marriage Certificates/Transcripts – Please email me the full names of both parties and proof of identity of at least one party to the marriage along with contact information or call 607-273-1721 ext 110 and I will walk you through the process and options.

Building Department/Codes/Zoning
Marty Mosely, Director or 607-273-1721 option 2

As we face these uncertain times with COVID-19 virus, the Town Codes Department is taking precautions to ensure the safety of residents, contractors, and code department staff. At this point in time well will be suspending all Rental registry operating permit inspections and fire inspections to minimize person to person contact. We highly encourage individuals to send any plans, building permit applications, variance applications, or operating permit applications to our office in a digital format. If you are seeking to submit applications or plans in a digital format, you can send them to In the coming day(s), we anticipate more changes in how the Town Code Department conducts business daily. We will be sending out additional information, as it becomes available. Thank you for your patience pertaining to these items.

Planning Department

Susan Ritter, Director or 607-273-1721 option 2

Please submit applications for Planning Board actions via email and payment can follow via mail or Bill Pay. The required extra hard copies can be mailed in.

Public Works
Rich TenKate, Deputy Director  607-273-1656 ext 220

Anything that can be done electronically is appreciated. Brush pick-up will be as scheduled beginning April 13th. Drop off of brush and access to mulch and compost is not available as public access is closed. We are looking at the possibility of setting up remote sites for residents to pick-up mulch and compost. More information will be on our website and sent out in future updates. 

Engineering Department
Dan Thaete, Director or 607-273-1656

External Plumbing Permits and SWPPP applications should be submitted electronically or by USPS. Associated fee(s) can follow via mail or a Bill Pay platform. Forms can be found here:

TOWN COURT CLOSED – New York State Unified Court System has CLOSED and SUSPENDED ALL Town Court activities. If you had a scheduled appearance, it will be rescheduled at least 45 days out; If you have a ticket; it will be scheduled at least 45 days out; NO MONEY/CHECKS will be collected or processed. YOU WILL NOT BE PENALIZED at any time during this period. You will receive notice from the Court when your rescheduled appearance/court date is.